To be eligible for a home in the GEB tower, you must be registered with Stadswonen Rotterdam. You can register via www.stadswonenrotterdam.nl. On this website, once you are registered, you can apply for available rooms in the GEB tower. These are listed under “Ik zoek” - “Een woning”.
When you have been chosen as the new tenant, you need a rental nomination. The rental management administrator will arrange this rental nomination for you after receiving a notification from the housemates in the relevant unit. With the rental nomination, you can make a contract appointment with Vestia Rotterdam Stadswonen. After your tenancy agreement starts, you can collect your keys from the administrator. Make an appointment in advance with the administrator to do this by emailing beheerder@gebtorentestomgeving.nextleaddevelopment.nl
Only residents registered as a GEB resident with Stadswonen Rotterdam are allowed to live in the building. Subletting is possible, but you must contact Stadswonen Rotterdam for that.
You can make a booking via www.gebtoren.nl. If you are a new user, you must first create an account. You can only buy wash and dry tokens and reserve machines once you are logged in.
If you get an error message when creating an account, contact the administrator. Send an email to beheerder@gebtorentestomgeving.nextleaddevelopment.nl
Contact the administrator so that they are aware of this. Send an email to beheerder@gebtorentestomgeving.nextleaddevelopment.nl
If the vending machines are out of service or empty, you must report this to the manager. Send an email to beheerder@gebtorentestomgeving.nextleaddevelopment.nl
If you are experiencing a nuisance from your housemates or neighbours, try to sort this out between yourselves first. If you cannot reach a solution together, contact the property manager. Send an email to beheerder@gebtorentestomgeving.nextleaddevelopment.nl
If you have locked yourself out, you can drop by the Stadswonen Rotterdam branch during office hours to collect a spare key for a fee. First contact Stadswonen Rotterdam by calling 010-2456700.
If you have locked yourself out outside of office hours, you must contact a locksmith. The locksmith will be able to open the door for you. These costs are for your own account. We advise residents to stay with a friend or family member in this case, as these costs are very high.
Repair requests must be reported to the technical property manager. You can submit a repair request via the website (when logged in) under arrange online. To have a repair request dealt with as quickly as possible, you can give key permission. This means that the repair request can be carried out if you are not at home. If it concerns a repair request in a communal area, the private home will not be entered.
If your shower head needs to be replaced, you must contact the technical administrator. The technical administrator will give you a new shower head. Stadswonen Rotterdam cannot help you with this. Contact the technical administrator on 0649984121.
If your fluorescent tube needs to be replaced, contact the technical administrator. The technical administrator will replace it. Stadswonen Rotterdam cannot help you with this. Contact the technical administrator on 0649984121.
Contact the administrator so that they are aware of this. Send an email to beheerder@gebtorentestomgeving.nextleaddevelopment.nl
